The questions
Ten questions to ask any booking app.
Ask them of any app you're considering. After each one we tell you, briefly and honestly, how Nuvio answers it.
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Do you pay a commission per booking?
Ask whether you only pay the subscription, or also a fee or a percentage per booking, including on new clients. With lots of bookings a month, the difference adds up.
With Nuvio: a fixed subscription, no commission on bookings, however many you get.
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Does the price shown include VAT?
A price without VAT goes up on the invoice. Also check whether the price is different when you pay through the App Store rather than on the website.
With Nuvio: 70 lei (Standard) or 120 lei (Premium) a month, VAT included, paying by card on pro.nuvio.ro. Through the App Store: 100 or 170 lei a month.
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Are reminders included, or paid per message?
Reminders can cost extra: per message, per bundle or only on the pricier plan. Ask which channel they go out on and what that costs for the number of bookings you have.
With Nuvio: WhatsApp reminders are included in Premium with no per-message cost, and you choose how many hours before they go out. Standard doesn't include reminders.
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Do you get your own link, or a listing next to other salons?
Your own link goes in your Instagram bio or into a WhatsApp message, and the client only sees your services. A listing in a directory can bring new clients, but puts you next to other salons. Choose what suits you.
With Nuvio: you get nuvio.ro/your-name, a link that's yours alone, plus a QR code for your salon.
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Can you take your data with you?
Your clients and their history are years of your work. Ask how you take them with you if you want to leave, and how long they're kept after you stop.
With Nuvio: your data is yours: you can ask for a copy or for it to be deleted at any time, at office@dotkoda.com. There's no direct export from the app yet.
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Is it made for one person, or for a team?
An app built for salons with lots of staff can be too complicated if you work alone. And if you have a team, you need a calendar for each person.
With Nuvio: it's made for independent professionals: one account is one professional, with their own calendar and clients.
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Is there support in Romanian, from real people?
When something goes wrong on a busy Saturday, it matters how quickly, and in which language, you get an answer.
With Nuvio: the app is in Romanian (and English), and you message us directly on WhatsApp, at +40 735 034 600.
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Can you try it without a card?
A trial without a card gives you time to see the app through a real week, without worrying that it starts charging on its own at the end.
With Nuvio: 14 days free, with everything Premium includes, no card needed. Nothing is charged automatically.
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How do your clients book?
Every extra step for the client, an app to install or an account with a password, is a reason to give up. Try the steps yourself, on a phone, as if you were your own client.
With Nuvio: in the browser, through your link, with no account: they pick a time and leave their name and phone number, which they confirm just once.
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What happens if you stop paying?
Ask whether you can still see your calendar and clients, whether your booking link stays live, and how long your data is kept.
With Nuvio: your booking link stops working, but your data stays saved and is there when you pick your subscription back up.
