User manual ROEN

Chapters

Gift cards

You sell gift cards, the client gives them to someone and they are used at the appointment.

The app screens shown here are in Romanian; each button's Romanian name follows it in brackets.

Sell gift cards on your page

Clients buy gift cards online, on your page, and use them with you.

Where to find it:Settings (Setări)Gift cards (Carduri cadou)

  1. First turn on Payments through Nuvio: gift cards are paid online.
  2. Open Settings and tap Gift cards (Carduri cadou).
  3. Turn on Sell gift cards on your page (Vinde carduri cadou pe pagina ta).
  4. Under Services that can be given (Servicii care pot fi oferite) pick the services.
  5. Tap Save (Salvează).
Gift card settings: the selling switch and the services that can be given

Your page gets a Gift card (Card cadou) button, next to the call and message buttons.

What the client buys

An amount between 50 and 2,000 RON or a service, valid for 12 months.

Amount or service
An amount in RON or one of the services you chose.
For whom
For themselves or for someone else, with a message and a theme.
Validity
12 months from purchase.

Give a gift card yourself

From the client card you give them a card, for free, on any plan.

Where to find it:Settings (Setări)Clients (Clienți)Give a gift card (Oferă card cadou)

  1. Open the client card.
  2. Tap Give a gift card (Oferă card cadou).
  3. Pick the amount or the service and send the card.

Cards you give are not paid for and are not counted as income.

The client uses the card

The client picks the card when booking, and you confirm the payment with it at the visit.

  1. The appointment shows that the client pays with the gift card.
  2. After the visit tap Confirm the card payment (Confirmă plata cu cardul).
  3. If they did not use it, tap Did not use the card (Nu a folosit cardul).

The amount comes off the card, and the rest stays for the next visit.

The card list and cancelling

You see the cards sold, still to honour and given, and cancel a card when needed.

Where to find it:Settings (Setări)Gift cards (Carduri cadou)Your gift cards (Cardurile tale cadou)

  1. In Gift cards (Carduri cadou) open Your gift cards (Cardurile tale cadou).
  2. Filter by Active (Activ), Used (Folosite), Expired (Expirat) or Given (Oferite).
  3. Tap a card and tap Cancel the card (Anulează cardul) to cancel it.
The gift card list: the totals sold, to honour and given, and the cards with the amount left
Unused card
The client gets all the money back automatically.
Partly used card
The rest on the card is lost. If you want to give money back, refund it from the card's payment.
Card you gave
Nothing is refunded.

Cards from Bring a friend

Premium

A client who recommends a new friend gets a gift card.

The details are in Bring a friend.

Updated on

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