User manual ROEN

Chapters

Tips

A few habits that make day-to-day work with Nuvio easier.

Show clients the Nuvio app

Clients with the app get reminders as notifications and rebook on their own.

Put the QR poster at the front desk and tell clients about the app when they pay.

Details in The client app.

Complete your profile

A photo, a short description, your portfolio and diplomas help clients choose you.

In a business, add the logo and the cover on each location.

The steps are in Your profile and page.

Set clear booking rules

Minimum notice, free cancellation and a deposit prevent surprises.

Pick rules you can explain to a client in one sentence.

You set them in Online booking rules.

Reply quickly

Answer requests and reviews the same day.

A request confirmed quickly keeps the client; a reply to a review shows you care.

Turn on notifications for new bookings, so you see them in time.

Write to clients who haven't come back

A campaign for inactive clients reminds them where to find you.

Choose a small offer and a near end date.

The steps are in Campaigns.

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