Promotions and penalties
Automatic or code discounts, their conditions and penalties for no-shows.
The app screens shown here are in Romanian; each button's Romanian name follows it in brackets.
Make a promotion
A promotion is a discount Nuvio applies by itself, or only with a code.
Where to find it:Settings (Setări)Promotions (Promoții)Create promotion (Creează promoție)
- Open Settings and tap Promotions (Promoții).
- Tap the button at the bottom for a new promotion.
- Type the Promotion name (visible to clients) (Numele promoției (vizibil clienților)) and a description.
- Pick Automatic application (Aplicare automată) or type a code.
- Under Discount Settings (Setări reducere) pick the type and the value of the discount.
- Add conditions (optional) and tap Save (Salvează).
The discount
A percentage of the price or a fixed amount in RON.
Where to find it:Settings (Setări)Promotions (Promoții)Discount Settings (Setări reducere)
- Percentage
- For example 15% off the price of the appointment.
- Amount
- For example 20 RON off.
Automatic or with a code
An automatic promotion applies by itself, one with a code only when the client types the code.
Where to find it:Settings (Setări)Promotions (Promoții)Automatic application (Aplicare automată)
- Automatic application (Aplicare automată)
- The discount applies by itself to anyone who meets the conditions.
- Code (Cod)
- The client types the code when booking, for example MARTI20.
Conditions
You choose who gets the promotion and when.
Where to find it:Settings (Setări)Promotions (Promoții)Conditions (Condiții)
- At Conditions (Condiții) tap Add condition (Adaugă condiție).
- Pick the type of condition and fill it in.
- First appointment for new client (Prima programare pentru client nou)
- Only on a client's first visit.
- Specific appointment number (Numărul specific de programare)
- For example the 5th visit.
- Day of week (Ziua săptămânii) and Time range (Interval orar)
- Only on some days or hours.
- Service specific (Serviciu specific)
- Only on some services.
- Minimum value (Valoare minimă)
- Only from a certain amount.
- Last minute booking (Rezervare de ultimă oră)
- Only a few hours before the appointment.
Discounts do not add up
If a client qualifies for several discounts, they get the largest one.
An appointment has one promotion.
Turn off or delete a promotion
You turn it off with the Enabled switch, or delete it.
Where to find it:Settings (Setări)Promotions (Promoții)
- Open the promotion, turn off Enabled (Activată) and save.
- To delete it, tap the bin on its card, in the list.
Finished promotions show under Expired promotions (Promoții expirate).
Penalties
A fee added to the next appointment of a client who did not show up.
Where to find it:Settings (Setări)Penalties (Penalități)Create penalty (Creează penalitate)
- Open Settings and tap Penalties (Penalități).
- Tap New penalty (Penalizare nouă).
- Type the name and the amount of the fee.
- Pick how many days after the last no-show it applies and save.
Penalties apply automatically, on the client's first appointment after the no-show.
If you leave Premium
When the account moves to Standard, every promotion and penalty stops.
If you come back to Premium, you turn them on again, one by one.
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